Project Description

Careers At Plato’s

COME AND BE A PART OF OUR FRIENDLY TEAM

Assistant Manager Vacancy

Plato’s I Wine Bar I Rooms, Kirkby Lonsdale

An Excellent opportunity to join the team, in our busy, vine bar with rooms. Plato’s is situated in the heart of Kirkby Lonsdale, (voted by The Sunday Times again in 2021 as one of the best places to live in the North West) and offers award winning food in exceptional surroundings.

About Plato’s

Plato’s are proud to serve AA One Rosette accredited regional food, and an extensive selection of tempting drinks to choose from. The relaxed ambience and professional friendly service is what makes us stand apart from the rest!

Plato’s is part of a small group of inns within the Lancashire and Cumbria borders. Owned and managed by the Robinson family for over 30 years, we aim to provide exceptional experiences to our guests and customers.

What we’re looking for from you:

Ideally you have the following skills and experience – not all are essential as we’ll help with some training:

Management experience in a hospitality or other customer service-based business
Friendly, can-do attitude
Attention to details
Flexibility
High level of customer service
Ability to provide creative solutions to customer suggestions and conc
Staff management and training skills
Ability to act as ‘on call’ /sleep in for a number of nights per month
Good level of written and verbal English as well as Math
Solid computer skills, Word and Excel

What you will receive from us:

£28000 per year + additional £15000-2000 per year of gratuities
Approximately 45 hours per week
28 days annual leave
Employee discounts across the other properties within the group
An engaging and supporting work environment

Job description:

To assist Hotel Manager with the direction and operational management of the front of house and housekeeping areas.
In the hotel Manager’s absence, the Assistant Manager is responsible for the Health & Safety for all front of house and housekeeping areas.
Monitor profit performance, taking appropriate action to achieve or exceed budget.
Produce reports as required, daily, weekly, monthly.
Sustain financial controls and administrative standards throughout the hotel
Track guest feedback mechanisms (onsite online and in the community), taking action to address issues, setting appropriate plans and targets within the team
Coach and motivate to a high standard of customer service.

Take ownership for operational comments made by customers and develop a team who take accountability for their own actions.

Book A Table

You can now book your table online using our Open Table app, so there’s no need to make a telephone call or send us a message. You can simply fill in your details and your booking will be automatically added to our booking system in the restaurant and you will receive an email confirming the time and number of guests. It really couldn’t be simpler.

Open Table App

Food Allergies and Intolerances

All our food is prepared on-site in our open-plan kitchen. All our meat is responsibly sourced from outdoor bread livestock. All the fish we serve is sustainably sourced. Whilst we can cater for vegetarian, vegan and gluten-free diets, please be aware that some of our foods contain allergens. Please speak to a member of staff for more information or to discuss your personal dietary requirements.